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Just want to say a huge thanks to your team and especially Andre, On Saturday I discovered I’d ‘broken’ my garage door.
From my phone call to your team on Monday morning – my door had been repaired by early afternoon Monday.
Andre was great – gave me a call as requested when he was inbound, so I had time to whizz home to let him in, and was very informative about what had likely happened and what needed to be done to complete repairs.
Fabulous, fast and friendly service!!!! Thank you.
Nikki November 14, 2017
Your technician came out to our home yesterday and did a brilliant job of replacing our garage door motor. He was efficient, knowledgeable, friendly and provided great customer service. We called Saturday evening after seeing your website on Google, received a call on Sunday following up and confirming an appointment for the next day - that was very impressive. Your response was awesome. Thanks for your great customer service!
Simon and Andrea January 21, 2018
Just wanted to say thank you, to you and your team on an excellent performance getting our problem sorted you have given us great service and I won't have any hesitation in recommending you guys to friends and family.
Darrel Beazley March 3, 2018
Usually emails come through only when people complain,However this is an email to compliment one of your technicians and your company as a whole. I won’t tell the whole story but from start (initial phone all) to finish (job completed) it was excellent service as we were kept up to date on cost and as to when technician was going to arrive and the work to be carried out, which was of a high standard. If any of our family or friends need assistance within the lines of your company we will not hesitate to recommend you guys.
Paul Robinson April 17, 2018
A quick thanks for the service your company has provided from my phone call on Friday to the technician who fixed our garage door this morning. The phone call was really professional and I felt I was given really good support. Rob called this morning to let me know he was on his way and then advised me that he could see no issue with our motor and serviced the door rather than replacing. This was awesome and very much appreciated.
Bernie June 24, 2018
Yesterday, I had the pleasure of meeting your installation/repairman and I want to write a letter of gratitude for the experience.He arrived on time and was quick to diagnose the problem. He explained clearly what my options were in moving forward to get my garage auto door mechanism up and running again. Without any fuss I was able to make an informed decision and chose the more expensive replacement auto door motor system. I found him delightful to have on my property, he showed perfect manners and showed respect to me at all times. He was incredibly helpful in showing me how to operate the new replacement system. From the moment I picked up the phone to request a serviceman, I found all people I dealt with from this company, helpful, polite and a pleasure to do business with.
I highly recommend this company to those searching for a reputable garage auto/door repair service and/or installation.
Nina September 5, 2018
I am impressed with the rapid nature of your response and the way your serviceman addressed the issues around the door repair. Thanks very much I will recommend you to folk I know who have issues with their doors!
Paul November 28, 2018
I can highly recommend Garage Door Repair Man Ltd. Their overall service was exemplary, from the helpful initial contact and professional advice through to their prompt service. Glen made sure I understood everything about my new product, including making sure I registered online to validate my warranty. He was genuinely passionate about the product and the company he worked for. Lastly, he conducted a thorough clean-up of the work area (including sweeping the garage floor!!!), taking everything away with him, even the old garage door opener and frame. The prices were accurate with no hidden costs, and the time to remove, install and test the new product were within the initial time-frame quoted. Very happy with their service and I will be recommending to others.
One of the things that attracted me to contacting this company was their easy to use website. I particularly liked the opportunity to be in a monthly draw to win a merlin garage door opener (or in this case, get my money back). I was delighted to get a phone call 2 days ago from Amanda to tell me I had WON the monthly draw. True to her word, the money was deposited back into my account and I couldn’t be happier. Thanks so much to Amanda and her amazing team.
Thanks so much to you all again.
Barbie Attwood March 21, 2019