GOT A BROKEN GARAGE DOOR?
CALL US NOW
Just want to say a huge thanks to your team and especially Andre, On Saturday I discovered I’d ‘broken’ my garage door.
From my phone call to your team on Monday morning – my door had been repaired by early afternoon Monday.
Andre was great – gave me a call as requested when he was inbound, so I had time to whizz home to let him in, and was very informative about what had likely happened and what needed to be done to complete repairs.
Fabulous, fast and friendly service!!!! Thank you.
Nikki November 14, 2017
Your technician came out to our home yesterday and did a brilliant job of replacing our garage door motor. He was efficient, knowledgeable, friendly and provided great customer service. We called Saturday evening after seeing your website on Google, received a call on Sunday following up and confirming an appointment for the next day - that was very impressive. Your response was awesome. Thanks for your great customer service!
Simon and Andrea January 21, 2018
Just wanted to say thank you, to you and your team on an excellent performance getting our problem sorted you have given us great service and I won't have any hesitation in recommending you guys to friends and family.
Darrel Beazley March 3, 2018
Usually emails come through only when people complain,However this is an email to compliment one of your technicians and your company as a whole. I won’t tell the whole story but from start (initial phone all) to finish (job completed) it was excellent service as we were kept up to date on cost and as to when technician was going to arrive and the work to be carried out, which was of a high standard. If any of our family or friends need assistance within the lines of your company we will not hesitate to recommend you guys.
Paul Robinson April 17, 2018
A quick thanks for the service your company has provided from my phone call on Friday to the technician who fixed our garage door this morning. The phone call was really professional and I felt I was given really good support. Rob called this morning to let me know he was on his way and then advised me that he could see no issue with our motor and serviced the door rather than replacing. This was awesome and very much appreciated.
Bernie June 24, 2018
Yesterday, I had the pleasure of meeting your installation/repairman and I want to write a letter of gratitude for the experience.He arrived on time and was quick to diagnose the problem. He explained clearly what my options were in moving forward to get my garage auto door mechanism up and running again. Without any fuss I was able to make an informed decision and chose the more expensive replacement auto door motor system. I found him delightful to have on my property, he showed perfect manners and showed respect to me at all times. He was incredibly helpful in showing me how to operate the new replacement system. From the moment I picked up the phone to request a serviceman, I found all people I dealt with from this company, helpful, polite and a pleasure to do business with.
I highly recommend this company to those searching for a reputable garage auto/door repair service and/or installation.
Nina September 5, 2018
I am impressed with the rapid nature of your response and the way your serviceman addressed the issues around the door repair. Thanks very much I will recommend you to folk I know who have issues with their doors!
Paul November 28, 2018
I can highly recommend Garage Door Repair Man Ltd. Their overall service was exemplary, from the helpful initial contact and professional advice through to their prompt service. Glen made sure I understood everything about my new product, including making sure I registered online to validate my warranty. He was genuinely passionate about the product and the company he worked for. Lastly, he conducted a thorough clean-up of the work area (including sweeping the garage floor!!!), taking everything away with him, even the old garage door opener and frame. The prices were accurate with no hidden costs, and the time to remove, install and test the new product were within the initial time-frame quoted. Very happy with their service and I will be recommending to others.
One of the things that attracted me to contacting this company was their easy to use website. I particularly liked the opportunity to be in a monthly draw to win a merlin garage door opener (or in this case, get my money back). I was delighted to get a phone call 2 days ago from Amanda to tell me I had WON the monthly draw. True to her word, the money was deposited back into my account and I couldn’t be happier. Thanks so much to Amanda and her amazing team.
Thanks so much to you all again.
Barbie Attwood March 21, 2019
I just wanted to say how impressed I have been by your service. I rang another company I had been put onto who I left 3 messages with and didn't get a call back. I emailed you guys last Friday and someone called me back within 10 minutes and my door wasf ixed Monday morning.
Excellent, friendly service and I would recommend you to anyone.
Sarah Reid March 27, 2019
Hi Kathryn, just wanted to say a big thank you for your help & prompt service re our auto door opener. Also pass on my appreciation to Rick the serviceman. He did a great job, is a lovely guy & a great asset to your company.
Peter Stanners March 27, 2019
Hi, I wanted to drop you a quick email to say a big thank you for your prompt response to my request and the great job that Rick did on repairing the garage door.
Really appreciate it given my circumstances and would thoroughly recommend your company to anyone.
Alan L. April 1, 2019
I am very happy with the work that Andre did. He was very professional and the door now works beautifully. And he didn't complain when we found the tenant hadn't moved all their stuff - he just quietly helped me clear it out to make space to work. Very pleased and happy to recommend our services
Phil B April 1, 2019
When I decided to arrange a first-time garage door opener installation, it was a very easy decision to go with Garage Door Repairman. Their service was everything described on their website: professional, prompt and reliable. Amanda was very quick to respond to my follow-up queries, the Merlin Automatic Opener quote was a fair price, and the installers did a great job – turning up at the agreed time exactly, and completing a very tidy job.
I was therefore already a pretty happy customer when I got a surprise call some months later letting me know I’d won the Merlin trip to Queenstown, to take a Hot Lap with Greg Murphy - what a buzz! My sister and I were absolutely fizzing about the opportunity to take in the sights at Queenstown and I made a few of my racing car enthusiast-colleagues especially envious when I told them that the trip also involved a visit to the Highlands Motorsport Park in Cromwell.
Everything about the Chamberlain Group’s (Merlin Automatic Garage Door Openers) arrangements for our trip mirrored the thoughtful service I’d had from Amanda and Terry earlier on: it was lovely to meet everyone in person (Amanda and Terry, the Aussie contingent, the Chamberlain NZ manager Rodger Bowring, and Greg himself), and be treated to some wonderful hospitality in easily NZ’s most breath-taking holiday spot (I suspect Rodger must have also arranged the perfect weather we had while we were there..). The Hot Lap itself blew me away – it was almost a tease for it to be over so quickly, so I know I will have to figure out how to arrange a repeat for my bucket list.
Thank you, Amanda and Terry and the Chamberlain Group – installing an automatic garage door was already pretty life-changing, but the Queenstown trip and Hot Lap made for an incredibly exciting, once-in-a-lifetime treat!
Jane Kendall April 15, 2019
Queenstown 2019 April 15, 2019
Winner Monthly Draw - March 2019
New Merlin Automatic Opener MT60 Winner!
I am thrilled with the new Merlin Automatic Opener especially for its quietness and security.
I would gladly recommend to anyone who is thinking of purchasing a remote controlled garage opener to talk to the wonderful people at Auckland Garage Door Repair Man Ltd. I was also impressed with the high workmanship of the installer.
Ayad Alkaissi - Henderson April 22, 2019